Frequently Asked Questions

How do I place a order?


You can place your order directly on the website by going into our services and our plans. If there is a specific order you want to place that IS NOT listed on the website, please submit a form from this link Special Order Request




What files do I get when my project is complete?


All projects will have deliverable files sent to the email on your account. File extensions include : .jpeg .png .pdf .eps flattened ( upon request ) All original design files (.psd, .AI ) generated by Chinna Zatara Branding LLC are the property of CZB and can be purchased at a additional fee.




What platforms do you build your websites on?


Wix and Shopify. They are by far the two easiest platforms for users to navigate and generate engagement in a software friendly database. Their annual fee's are affordable and there's a multiude of apps you can add directly to your website.




What are your turnaround times?


Turnaround times vary. Depending on the service you book and how much content is needed to complete project in a reasonable amount of time. Search our site for the service you'd like and in the details will list the turnaround for that project.